Effective : 2023
At Hills Jack24 Electronics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and products. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to provide you with a seamless shopping experience and improve our services. The types of information we may collect include:
1.1 Personal Information
- Contact Details: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit/debit card details, mobile money transaction data, or other payment-related information.
- Account Information: Login credentials (username and password), purchase history, and preferences.
1.2 Non-Personal Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on our site, and interaction patterns.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, or similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your orders, including payment processing, shipping, and customer support.
- Personalization: To provide tailored recommendations, promotions, and content based on your preferences and browsing behavior.
- Communication: To send order updates, promotional offers, and important notices related to your account or transactions.
- Site Optimization: To analyze site usage, improve website functionality, and enhance user experience.
- Security and Fraud Prevention: To detect, prevent, and mitigate fraudulent or unauthorized activity.
- Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
3. Sharing Your Information
We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist in payment processing, shipping, marketing, and other operational tasks.
- Legal Obligations: We may disclose information if required by law, regulation, or legal process, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.
- Consent: We will share your information with third parties only if you provide explicit consent.
4. Data Security
We implement a variety of security measures to protect your personal information, including:
- Encryption of sensitive data during transmission using Secure Socket Layer (SSL) technology.
- Regular security audits and updates to safeguard against vulnerabilities.
- Restricted access to personal information, allowing access only to authorized personnel.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings.
- Analyze site traffic and user behavior.
- Provide personalized advertisements and offers.
You can control or disable cookies through your browser settings; however, doing so may affect the functionality of our website.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: Opt out of receiving promotional communications by following the unsubscribe link in our emails.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Restriction: Restrict the processing of your data under certain circumstances.
To exercise your rights, please contact us at hillsyatu2@gmail.com. We will respond to your request within the timeframe required by applicable laws.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Hills Jack24 Electronics
Email: hillsyatu2@gmail.com
Phone: +260964396240
We are committed to addressing your concerns promptly and transparently.